The University seeks to ensure all individuals are treated fairly and with “dignity and respect” (Equality and Diversity Policy). This commitment applies to everyone who works in the University.
The University has introduced an Internal Staff Mediation Service to provide an informal way of quickly and effectively resolving conflict within the workplace and embedding a positive organisational culture. Mediation is a voluntary and confidential process, facilitated by an impartial third party (Internal Mediators), which staff can access as required. A group of employees, who are representative of all staff categories within the University, have completed an accredited training course that has equipped them with skills they need to mediate successfully in the workplace.
To request mediation, an email should be sent to email@example.com. One of the mediation coordinators will make contact and if the circumstances are considered right for mediation, the coordinator will appoint suitable mediator(s) to progress the arrangements, liaising directly with the participants.
It is expected that the mediation process can be completed in one day. It consists of:
1. Separate Meeting
The mediator(s) will meet parties separately. The aim of this first meeting is to allow each individual involved to tell their story and find out what they want out of the process.
2. Joint Meeting
The mediator brings the parties together and they both offer their account of the situation uninterrupted. They will then, guided by the mediator, explore the issues and then come up with an agreement on how to move forward.