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UNIVERSITY ANNOUNCES FINANCIAL SUPPORT FOR STUDENTS & STAFF

Queen’s University has announced a multi-million-support package of £7.69 million for students and staff facing the current cost of living crisis.

This includes:

  • enhanced Student Support Funds,
  • one-off payments of £400 to eligible* students
  • one-off payments of £150 to eligible* students,
  • greater support for international students,
  • the waiving of library fines,
  • the waiving of graduation fees for winter 2022 & summer 2023

    Watch the video & read the news story below to find out more.

    Find out more
  • Student smiling with friend
    COST OF LIVING PAYMENTs

    Frequently Asked Questions

    Cost of Living Payments of £150 or £400 have been announced for students. Check out the Cost of Living Payment Frequently Asked Questions (FAQs) below to find out more about eligibility and how students will be paid. 

    Cost of Living Payment FAQs

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    £600 Energy Bill Support Payments

    Households in Northern Ireland are to receive a single non-repayable payment totalling £600 to help with their energy bills. What are the arrangements for students living in the private sector?

    The current guidance on this payment can be found on the NI Direct website

    You can also find helpful information from the Consumer Council here. Support with energy costs | Consumer Council

    • For those who pay by Direct Debit, the £600 payment will be made directly to the account from which the direct debit is made. In a shared house, the occupants will need to arrange how this payment will be distributed and used.You are advised to discuss this with your flatmates to ensure that this is done in a fair and equitable manner.
    • Those with a keypad meter, or who have a standard account they pay as bills are received, will receive a voucher to the household.  For those with a keypad meter, the voucher will be addressed to the occupier. For those who pay as bills are received, the voucher will be in the name of the registered electricity bill payer. The voucher can be redeemed in a Post Office - providing the relevant proof of address and ID are provided. Keypad customers need to bring their keypad app or top up card to the Post Office, along with the voucher and proof of address (if you're not able to provide your top-up card or app, you will not be able to redeem the voucher for the keypad). Those in a shared house will need to make arrangements between themselves as to who will ‘cash’ the voucher and how the funds will be distributed between tenants of the property.
    • For students with a landlord who charges ‘all inclusive’ rent - where a fixed cost for energy usage is included in your rental charges - the landlord is required to 'pass through the support through in a just and reasonable way to tenants’. Regulations for ‘pass-through’ requirements came into force in NI on 12 January 2023 and the official government guidance can be found here.  The guidance provides information on the obligations of landlords who charge for energy usage to notify their tenants if they received the energy support payment and how they will pass the benefit of this payment on to tenants. It is important to understand, it does not necessarily follow that your landlord must provide you with a monetary payment. If landlords do not deem it appropriate to pass on some or all of the benefit they received, they must outline in writing why this is the case. The guidance includes a series of illustrative examples of how the pass-through requirements apply in hypothetical scenarios and what the tenant can do if the pass-through requirements are not met. If you have concerns about the way your landlord is managing the payment, please contact SU Advice for further advice.  

    The PSNI is urging householders to be vigilant and on their guard against scammers looking to cash in on these payments. You can view the PSNI advice: Vigilance urged against scammers cashing in on energy payment vouchers | PSNI

    If you have queries relating to the payment, please contact SU Advice: su.advice@qub.ac.uk.

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    STUDENT SUPPORT FUND

    Are you experiencing financial difficulty? We fully recognise that this is challenging and anxious time for students due to the rising costs of living.

    The University's Student Support Fund is available to support students in financial hardship during their studies and we would encourage students to access of this support.

    It provides financial assistance to students* from Northern Ireland and Great Britain experiencing financial hardship. *Eligible students include: All full-time and part-time (25% of equivalent full-time course) undergraduates and postgraduate students. Undergraduate students must have taken out the maximum tuition fee loan and maintenance loan to which they are entitled.

    How to Apply

    Students can apply to the Student Support Fund and University Financial Assistance Fund online by logging into their Qsis Student Account at: https://qsis.qub.ac.uk/ 

    Student Financial Support

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    UNIVERSITY FINANCIAL ASSISTANCE FUND

    We fully recognise that this is challenging and anxious time for students due to the rising costs of living.

    The University's Financial Assistance Fund is available to support students in financial hardship during their studies and we would encourage students to access of this support.

    The University’s Financial Assistance Fund is available to students who are not eligible for the Student Support Fund.

    How to Apply

    Students can apply to the Student Support Fund and University Financial Assistance Fund online by logging into their Qsis Student Account at: https://qsis.qub.ac.uk/ 

    Student Financial Support

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    SUQCESS

    The SUQCESS project has been set up to celebrate and support our community of care experienced students.

    We aim to ensure that all students, regardless of their background, are given the resources they need to succeed at Queen’s. 

    You can request support from SUQCESS for costs directly related to your academic studies or your academic career e.g. costs for books, stationary, printing, equipment, costs associated with attending placement/interviews etc. 

    Find out more about SUQCESS

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