Welcome to Information Services at Queens. Let us help you get started using IT effectively!
- Getting Started Toolbox
- Getting Help
The links below will get you quick and easy access to the support you need.
- The IT Service Desk will provide advice and support for all IT related services
- The Status of Key Services displays information of any service interruption
- Registration Forms for access to key services
- Check out our
and 
accounts for the latest news from Information Services!
- IT Training
For details of IT Training, visit the IT Training Courses section. If you require further information, email the IT Training and Assessment Unit directly.
Specialist training is also available:
- To support Researchers at Queen's - see under support at High Performance Computing
- Staff and students have the opportunity to sign up to language courses (via Language Centre)
- Video production training is available for staff
- The library offer RefWorks training for staff and postgraduate students
- IT for Teaching
The following sections outline the facilities and services offered by Information Services to support the use of blended learning at Queen’s:
- E-Learning (VLE)
- E-Assessment
- Developing Education Resources (e.g. E-Learning Templates, Video Production, Podcasts, Interactive Lecture Theatre (using a Personal Response System)
- Teaching Rooms
- Student Computing (advice for students)
- Supporting Student IT Skills go to IT Training Courses then Student IT Skills
- IT Facilities for Students/Staff with Disabilities
- Library
- Video Conferencing
- IT for Research
Information Services support for research is provided by Subject Librarians and specialist research computing staff. A range of services are provided from the exploitation of the Library Special Collections to support for the use of specialist computing hardware and resources. The Research Support division offers academics access to a range of high performance computing systems.
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IT for Administration
Information Services provides technical support and systems development for users of the University’s core administration systems.
- For access to these systems it is best to contact the owner of the system directly
- Visit support information for training courses, manuals, helplines and websites
Some of the systems require software to be installed on your machine while others use Queen’s Online (If the system is not displayed as a link on your Queen’s Online homepage, email adm.support@qub.ac.uk)
All systems require authentication either through Queen’s Online or through a separate Username/Password.
Many of the systems require the user to be nominated by their department.
Last updated: April 2016