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Information Services Service Catalogue

This Service Catalogue details all the services provided by Digital and Information Services to Students, Staff and Business to Business.

Our service catalogue details active IT service offerings.  It is essentially a menu from where end users request services and products from the IT service desk based on the information provided in the service catalogue.

You can use the filter and search box below to find the services that you need.

If you cannot find the D&IS service you are looking for, it will have been migrated over to the University Directory Of Services.

Filter Results


 Students
 Staff
 Business to Business
Service Catalogue Service For Keywords Link
Audio Visual SupportStaffav, equipment, interactive, lectures, streaming, capture, panoptoMore Information
Computer ImageStaffQF22, Inventory, desktop, windowsMore Information
Content Management System (CMS)Stafft4, web, cms, content management system, websiteMore Information
Cyber SecurityBusiness to Businessdata, security, protection, risk, encryption, pci dss complianceMore Information
Data Backup and RecoveryBusiness to Businessdata, backup, recovery, q drive, More Information
EmailStaff, StudentsMore Information
Enterprise Active DirectoryStaffactive directory, ads, authentication, userMore Information
ICDL (International Certification of Digital Literacy)Staff, StudentsPost Graduate Training, orientation, ECDL, ICDL, Accreditation, trainer-ledMore Information
Identity Management ServiceStaffnovell, authenticationMore Information
Impero Network ManagerBusiness to Businessimpero, network, managementMore Information
IT Service DeskStaff, Studentshelpdesk, service desk, byod, visitors, porteringMore Information
IT Training and AccreditationStaff, StudentsPost Graduate Training, orientation, ECDL, Accreditation, trainer-ledMore Information
JAMFStaff, StudentsMore Information
Large Format PlottingStaff, Studentsa0, a1, a2, print, largeMore Information
Managed Print ServiceStaff, StudentsMore Information
Off Campus Service (CITRIX)Staff, StudentsMore Information
Off Campus Service (VPN)StaffMore Information
Queen’s Online (Staff and Student Portal)Staff, Studentsqol, portal, sharepoint, vleMore Information
SharePoint Platform and DevelopmentBusiness to BusinessMore Information
Staff File StoreStaffMore Information
Storage Area Network AdministrationBusiness to Businessstorage, network, administration, switches, SANMore Information
Student File StoreStudentsMore Information
Student Printing ServiceStudentsprinting, copying, scanning, colour, mono, a4, a3More Information
Supplementary Data Backup and RecoveryBusiness to Businessdata, backup, recovery, datasets, centresMore Information
Teaching Support ServicesStaffMore Information
Telephone DirectoryStaff, Studentstelephone, directory, lookupMore Information
The Additional Persons Support ServiceBusiness to Businessadditional, persons, database, More Information
Video Production and PodcastsStaffMore Information
WiFi AccessStaff, Studentswifi, eduroam, access, conferences, guest, secure2More Information
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