The Service is for
Business to Business
Service Description
Queen’s University Belfast, Digital & Information Services provides a Data Security Advisory and Management Service.
This Service provides advice on:
- Data Valuation – assessing the value of a data asset to the University
- Data Risk Assessment
- Data Risk Management
- Encrypting Data
- QUB Data Security Policy Compliance
- Secure disposal of data on electronic media
- Current Cyber Security Threats
- ISO 27001 Information Risk Management Certification
- PCI DSS Compliance
Contact Details
- Email: infosec@qub.ac.uk
- Email: abuse@qub.ac.uk
- Phone: +44 28 9097 6293
- In Person: Information Services Help Desk, during staffed hours - http://go.qub.ac.uk/openinghours
Sub-Services
- Data Security Awareness
- Data Centre Security
- Data Security Incident Investigation
Additional Support Information
Service Hours
The Service is available to all authorised users during normal hours.
Support Hours
The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at http://www.qub.ac.uk/sites/StaffGateway/WorkingLife/Holidays/
Outside of Agreed Support Hours, access to the Service may be affected due to system upgrades, maintenance etc.
Service Owner
- David Nelson, Assistant Director (Digital & Information Services)
- d.j.nelson@qub.ac.uk or Tel. +44 28 9097 6088
Not Applicable
Queen’s DIS Department has a standard response time to all Incidents & Requests (Available Separately). Any Incidents or Requests in relation to the Service will be responded to within the agreed timeframe. Please note that these response times refer to normal supported hours.
Outside of these agreed response times, the agreed escalation points are as follows:
- Level One escalation
- James Vincent, Data Security and Operations Manager
- j.vincent@qub.ac.uk or Tel. +44 28 9097 6293
- Level Two escalation
- David Nelson, Assistant Director (Digital & Information Services)
- d.j.nelson@qub.ac.uk or Tel. +44 28 9097 6088