Service Description

The University's Content Management System (CMS), Terminalfour (T4), is used to manage and publish content on our corporate website.  The CMS is currently used by Faculties, Schools, Directorates, Research and other business units at the University to professionally present website content. 

The CMS provides staff with the facility to create, update and maintain a website with simple predefined templates and with minimal technical experience.  The templates have all been developed to conform to the University's brand guidelines, and are used to build attractive, dynamic and responsive websites.  This means that staff can focus on planning, structuring and adding the information required for their respective websites. 

Contact Details

Users can submit support queries via the IT Service Desk as follows:

1. Visit the IT Service Desk website and log in using Staff AD credentials (Staff Number and Password).
2. Click on 'New Call' and a new section will load with options to complete.
3. Beside the 'Call Type' field choose the option for 'Services' from the dropdown.
4. Beside the 'Category' field choose the option for 'CMS' and from the support type dropdown, choose the area that your query is regarding.
5. Fill out the 'Summary' and 'Description' fields and click on the 'Log Call' button.

Sub-Services

• Website Development
• Website Consultation
• Website Accessibility Guidance
• IT Helpdesk Support
• CMS Training