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Accessing the Service

At Queen's there are a number of ways of connecting to WiFi (see below) 

WiFi Services

  • WiFi for staff, students and library members
    1. Select _QUB_WiFi from the list of available networks
    2. Enter your Queen's staff/student number and password - you may be asked to trust or accept a certificate (please do so if prompted)
    3. Open Internet Explorer, Google Chrome or Safari, browse to and complete your sign on

    Queen’s WiFi supports Windows, OSX (snow leopard and above), iOS, Android and Kindle.

    If you are unable to connect to the WiFi service, please visit the located on the ground floor in The McClay Library. If you have a Computer Officer in your School, please check with that colleague first.

  • eduroam
    eduroamEduroam (education roaming) is a Secure Internet Connection Primarily for Visitors from another Educational Institution  


    Users must configure and test their eduroam connection at their home institution (before travelling).


    How do I connect to eduroam?

     eduroam for from another educational institution

     eduroam for  when visiting another institution


  • Conference WiFi

    Information Services can provide wi-fi access for delegates with laptops and other mobile devices.  This includes wireless access in many buildings across campus, see Wi-Fi map for details.

    There are two options available:

    1. Delegates from educational institutions that are part of eduroam, should be able to connect using the same username and password as they use at their home institution.
    2. Delegates not from an Eduroam institution or outside of education, their conference organiser needs to apply for Conference Wireless Accounts in advance of the conference through Eventus. If not organised through Eventus then contact

    There is a charge for this service. Please note: requests must be at least 5 working days in advance.

    Other conference facilities are available through Media Services or Eventus.

  • WiFi for visitors - The Cloud

    Visitors to the University can connect via The Cloud at the following locations: Whitla Hall, Great Hall & Welcome Centre, Students' Union The Space, Queen's Film Theatre, Queen's Sport (PEC) Cafe, Queen's Sport Upper Malone, The Elms Village Treehouse, INTO (Lennoxvale). 

    Students and Staff should continue to use "_QUB_WiFi", which is the University's primary wireless service.  Visitors from other institutions should use "eduroam".

    Connect to Visitor WiFi

    1. On your laptop, tablet or phone connect to _The Cloud network

    2. This displays a web browser where you can register or login (if you have already registered with The Cloud).

      If a web browser does not appear, open your preferred web browser and navigate to any web page. The Cloud landing page should open as above.

    Help and Support

    You can get help from The Cloud by visiting their WiFi support pages or email

    The IT Service Desk will not be able to provide support for Visitor WiFi provided by The Cloud.