Setup Email on a Mobile Device
Do you want to access QUB email, calendar and contacts on your mobile device? We recommend that you connect to your account using Exchange (Apple) or Exchange ActiveSync (Android). The following settings should work for the majority of mobile devices.
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IOS Email Settings
To set up email on your phone please do the following:
1. Open iOS AppStore
2. Search for "Outlook" and download - this is recommended over the default Apple Mail app
3. Open the Outlook app that you have just installed
4. Enter your QUB email address and click "Add Account"
5. You may then be prompted to complete the Multi-Factor Authentication (MFA) by either using the Authenticator app or via text or phone call to your number.
6. Once completed you will be rediected to the Queen's login page - login with your credentials.
7. Complete MFA method again.Your device is now setup to receive email.
If you have any difficulties please watch the following tutorial
- Android Email Settings
If you have an existing QUB account, please remove any existing QUB email account by tapping the Office 365 icon at the top left of the screen in the Outlook app.
Then tap the settings icon at the bottom left of the screen. Tap the email account that you wish to delete, it will be under the Mail accounts section. Scroll down to the bottom and select Delete Account.
To set up email on your phone please do the following:
1. Open Google Play Store
2. Search for "Outlook" and download
3. Open the Outlook app that you have just installed
4. Enter your QUB email address and click "Add Account"
5. You may then be prompted to complete the Multi-Factor Authentication (MFA) by either using the Authenticator app or via text or phone call to your number.
6. Once completed you will be rediected to the Queen's login page - login with your credentials.
7. Complete MFA method again.Your device is now setup to receive email.
If you have any difficulties please watch the following tutorial:
If you experience any difficulties with your particular device then please refer to Outlook Help or bring your device to the IT Service Desk in the McClay Library.
By using a POP or IMAP connection, you will only be able to use email.
Connecting Outlook to your email account [2-page PDF]