The Service is for
The Language Centre offers a variety of solutions for developing language skills. These include access to trainer led training courses and access to online language resources.
Courses are available on a generic or subject specific basis, and can be designed for use within academic programmes, or for stand-alone language development. This means that they can be used by students and staff to support their personal and professional development, and can be used by Schools to expand their teaching portfolio.
You can view the range of language courses and enrol for a course online here - http://www.qub.ac.uk/directorates/InformationServices/LanguageCentre/Courses/
The McClay Library
10 College Park
Queen's University Belfast
General Language Courses: These weekly classes take place over 16 weeks, 2 hours per week. The language taught is of a practical nature. Languages currently available are Arabic, Czech, Bengali, Dutch, Finnish, French, German, Hindi, Irish, Italian, Japanese, Korean, Latin, Mandarin Chinese, Greek (Modern), Polish, Portuguese, Russian, Sign Language, Spanish, Swedish and Turkish.
Applied Language Courses:These computer based courses are available in French, German and Spanish for Business; Practical Irish; and French, German, Italian and Spanish for Tourism. Students can study at their own pace and in their own time as well as having the opportunity to attend tutor-led sessions.
Language Module insets: Language Centre staff language experts work with School development teams to design tailored language solution. The Language Centre will also help broker access to qualified language tutors.
Language Resources: a wide range of resources is available from the Language Centre Resources area. Note that Both the General (Languages - Non-Specialist) and Applied (Languages for Special Purposes) courses count towards the Degree Plus Award. Completion of a Language Centre course is formally recognised as one of the Degree Plus achievements.
International English Language Testing System (IELTS): IELTS is designed to assess the language ability of candidates who want to work or study in countries where English is the primary language of communication.
Additional Support Information
Language training is provided during working hours 0:900 – 17:00, and in evenings up to 10:00 during term time.
The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at https://www.qub.ac.uk/home/ceao/StaffGateway/News/HolidayDates.
Assistant Director (Information Services)
None specific but will support any noted customer critical periods.
Queen’s Information Services is committed to providing excellent customer service and has put in place a standard response time for all Incidents & Requests (Available Separately). Any Incidents or Requests in relation to the Service will be responded to within the agreed timeframe. Please note that these response times refer to normal supported hours.
Outside of these agreed response times, the agreed escalation points are as follows:
Level One escalation
Training and Assessment Unit Manager
Level Two escalation
Assistant Director (Information Systems)
Level Three escalation
Seamus Doyle, Director (Information Services Director)
email@example.com or Tel. +44 289097 6346