The Service is for

Staff, Students

Service Description

The Language Centre offers a variety of solutions for developing language skills. These include access to trainer led training courses and access to online language resources.

Courses are available on a generic or subject specific basis, and can be designed for use within academic programmes, or for stand-alone language development. This means that they can be used by students and staff to support their personal and professional development, and can be used by Schools to expand their teaching portfolio.

You can view the range of language courses and enrol for a course online here - http://www.qub.ac.uk/directorates/InformationServices/LanguageCentre/Courses/

Contact Details

Postal Address: 
Language Centre
The McClay Library
10 College Park
Queen's University Belfast
BT7 1LP

Enquiries: 
Tel. 02890 976178
Email. langcent@qub.ac.uk 
www www.qub.ac.uk/lc

Sub-Services

General Language Courses: These weekly classes take place over 16 weeks, 2 hours per week. The language taught is of a practical nature. Languages currently available are Arabic, Czech, Bengali, Dutch, Finnish, French, German, Hindi, Irish, Italian, Japanese, Korean, Latin, Mandarin Chinese, Greek (Modern), Polish, Portuguese, Russian, Sign Language, Spanish, Swedish and Turkish.

Applied Language Courses:These computer based courses are available in French, German and Spanish for Business; Practical Irish; and French, German, Italian and Spanish for Tourism. Students can study at their own pace and in their own time as well as having the opportunity to attend tutor-led sessions.

Language Module insets: Language Centre staff language experts work with School development teams to design tailored language solution. The Language Centre will also help broker access to qualified language tutors.

Language Resourcesa wide range of resources is available from the Language Centre Resources area. Note that Both the General (Languages - Non-Specialist) and Applied (Languages for Special Purposes) courses count towards the Degree Plus Award. Completion of a Language Centre course is formally recognised as one of the Degree Plus achievements.

International English Language Testing System (IELTS): IELTS is designed to assess the language ability of candidates who want to work or study in countries where English is the primary language of communication.

Additional Support Information

Service Hours

Language training is provided during working hours 0:900 – 17:00, and in evenings up to 10:00 during term time.

Support Hours

The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at https://www.qub.ac.uk/home/ceao/StaffGateway/News/HolidayDates.

Service Owner

Assistant Director (Information Services)

None specific but will support any noted customer critical periods.

Queen’s Information Services is committed to providing excellent customer service and has put in place a standard response time for all Incidents & Requests (Available Separately). Any Incidents or Requests in relation to the Service will be responded to within the agreed timeframe. Please note that these response times refer to normal supported hours.

Outside of these agreed response times, the agreed escalation points are as follows:

Level One escalation

Training and Assessment Unit Manager

Level Two escalation

Assistant Director (Information Systems)

Level Three escalation

Seamus Doyle, Director (Information Services Director) 

s.doyle@qub.ac.uk or Tel. +44 289097 6346