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Audio Visual Support

The Service is for


Service Description

Audio Visual Services look after all centrally booked teaching rooms.  These rooms are equipped with:

  • Networked PC (Windows10 and Microsoft 365)
  • Data projector or plasma screen
  • Sound playback capabilities
  • Laptop connection
  • Web Cams for Teams events


For information on computer labs throughout campus, visit the Student Study Facilities. This section includes information on the centrally booked computer labs available for teaching purposes

At present a range of audio visual equipment can be booked for use in the University’s teaching rooms.  Equipment is provided on a ‘first come first served’ basis and is delivered, set up, demonstrated and collected by a technical support team.  This service is free to all staff for teaching and other core University business.  Please note however we have a scale of charges for equipment booked for fee paying courses or conferences

Audio Visual Services are also happy to advise on the audio visual aspects of School room design.

Contact Details

Users can contact Audio Visual Service support as follows:

Additional Support Information

Service Hours

Facilities are available at all times the host building is open.

Support Hours

The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at

Outside of Agreed Support Hours, access to the Service may be affected due to system upgrades, maintenance etc.

Service Owner

David Robinson, Assistant Director (Learning and Teaching Support) or Tel. 028 9097 6164

None specific.

During core working hours we endeavour to deal with queries within ten minutes.

Problems can be escalation as follows:

Level One escalation

Mohamed Hamed AVS Manager or Tel: +44 289097 6154

Level Two escalation

David Robinson, Assistant Director (Learning and Teaching Support) or Tel. +44 289097 6164

Level Three escalation

Ian Purdy, Interim Director (Digital & Information Services) or Tel. +44 289097 6346